Returns & Exchanges
At Fiesta Toy, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day return policy for items in their original, unworn condition. If your new outfit doesn't fit perfectly or meet your expectations, our streamlined process makes exchanges and refunds quick and effortless.
Initiate Your Request
Log into your Fiesta Toy account and navigate to the order history section to select the items you wish to return and generate your unique return authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is free from any signs of wear or makeup stains.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; be sure to keep your tracking receipt for peace of mind.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing